Home Return Policy –
You have 14 days to return or exchange items.
The returns process requires two simple steps:
- Return the relevant items to our store as soon as possible in the same condition as supplied, in their original packaging.
- Carry with you the relevant invoice.
Online Return Policy and Exchanges Process –
If you would like to exchange any products, you may:
- Visit our store to return the items & purchase the replacement items.
Note that this is subject to availability and is per our applicable policies.
Note that we only accept exchanges if the products are returned in their original packaging and in the same condition as supplied.
Subject to the above exclusions, we will process a refund upon a receipt of the returned / exchanged products, excluding any delivery charges you paid through ordering.
Refunds will be done only through the original mode of payment.
If you wish to cancel an order, you may do so by calling us on: 042585810 during working hours.
Note that cancellation is only applicable before the order is confirmed and a confirmation email is sent to the email you provided.
Please note that we cannot accept cancellations outside of the specified periods as the order will have been processed and can only then be cancelled through our returns / refunds process as mentioned above.